The Ozlo Renew Subscription is a service that lends you one pair of Ozlo Sleepbuds for a low monthly price. There are no commitments and you may cancel anytime by returning the product. If your device breaks or is defective, just let us know and we'll either help you get it working or swap it out for you free of charge.

The Ozlo Hardware Subscription is not a financing (i.e. "buy-now-pay-later" by Affirm, Klarna, etc.) nor a rent-to-own program, so you don’t have to commit to a purchase spread out over a period of time until fully paid off.

You may cancel your subscription at any time by contacting us. We will send you a pre-paid return label and pause any subscription payments for 7 days to give you enough time to pack and ship your item before your next billing date. You must use the packaging your order was originally delivered in. We do not offer partial refunds for unused time remaining on your subscription. If you don’t return your item, your subscription payments will continue as normal.

Your Sleepbuds will either be new or refurbished. Each pair of refurbished Sleepbuds is thoroughly cleaned, disinfected, and tested before shipping. All Sleepbuds include brand-new eartips and come with a lifetime warranty.